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Welcome to Cerotic Cosmetics (“we”, “our”, “us”). These Terms & Conditions govern your use of our website https://cerotic.in/ and the purchase of products from us. By using this Site, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making a purchase.
Use of the Website
- You must be at least 18 years old or visiting under the supervision of a parent or guardian to use this Site.
- You agree to use this Site only for lawful purposes and not to violate any applicable laws or regulations.
Products & Descriptions
- We strive to display product images and descriptions as accurately as possible. However, actual product packaging and ingredients may vary slightly from what is shown on the Site.
- All products are for external use only unless otherwise stated.
Orders & Payments
- By placing an order, you are offering to purchase a product subject to these Terms & Conditions.
- All orders are subject to availability and acceptance by us.
- Prices displayed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- Payments must be made using the secure payment options provided on the Site.
Shipping & Delivery
- We aim to dispatch all orders within 2–3 business days after payment is received.
- Delivery timelines may vary depending on your location (generally 3–7 business days within India).
- Once shipped, you will receive tracking details via email or SMS.
- We are not responsible for delays caused by incorrect shipping addresses or courier delays.
Returns & Refunds
Due to the nature of cosmetics and wellness products, we only accept returns in the following cases:
- You received a damaged or defective product.
- You received an incorrect product.
If this occurs, please contact us within 48 hours of delivery with photos of the product and packaging.
- Products must be unused, unopened, and returned in their original packaging for a refund or replacement.
- We do not accept returns for items that have been opened or used due to hygiene reasons.
User Accounts
- If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and password.
- You agree to accept responsibility for all activities under your account.
Intellectual Property
All content on this Site, including images, logos, text, graphics, and software, is owned by or licensed to Cerotic Cosmetics and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or otherwise exploit any content without our written permission.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites. Accessing them is at your own risk.
Limitation of Liability
- We make no warranties or representations about the accuracy or completeness of this Site’s content.
- We will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased from us.
- Always do a patch test before full use of any cosmetic product. Discontinue use if irritation occurs. Consult a doctor if you have any medical concerns.
Indemnification
You agree to indemnify, defend, and hold harmless Cerotic Cosmetics, its officers, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the Site or breach of these Terms & Conditions.
Changes to These Terms
We may update or change these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes have been made constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 [info@cerotichealthcare.com]
📞 [+91 93353 91184]